Andreas Engel - BizDev & Marketing Consulting
andreasengel.com
Thursday, March 08, 2007
  Ridiculous DSL Speed at German 1&1
In business as well as private sometimes it's necessary to rethink one's cost structure and shift money into more useful services . Last year I upgraded to a faster DSL connection including VoIP, downgraded the useless ISDN to analog and bought a new domain. Then the typical 1&1 disaster began:
  1. 1&1 was not capable to manage a seamless transition from ISDN to analog, they cut the line instead
  2. It's possible to lose data in the account after selling or deleting a domain
  3. Instead of the expected DSL 6000 (download: 6016 kbit/s, upload: 572 kbit/s) I experienced and I still experience a result below DSL 2000
  4. Helpless customer service...
The good thing: Enough time to find a better ISP!

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Name: Andreas Engel
Location: Düsseldorf, NRW, Germany

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