Convergence - What Tomorrow's Consumers will Require The ways in which consumers live, work and communicate at home, in the business world and even in their cars, are changing rapidly. Seamless roaming between cellular and fixed wireless networks allow home users and mobile users to value, access and use content and applications in their own individual way.
To recognize these consumer needs will be critical to competitiveness.
To address these consumer needs it will be necessary

• to focus the customer
• to create new services
• to improve (device) functionality
• to build converged business models
• to put the puzzle together for a seemless customer experience
  

  ¶ 'Convergence - What Tomorrow's Consumers will Require' posted by eA : 2:48 PM